Privacy Policy

Bakery Products • Bakeware • Cake Moulds • Baking Tools • Custom Manufacturing

👋 Hi Bakers, Welcome to One Star Industries – Your Trusted Bakeware Manufacturing Partner

Premium Bakeware • Reliable Manufacturing • Wholesale Available

💸 Big Saving

Quality Cake Tins & Moulds • Direct from Manufacturer

One Star Industries respects your privacy. This policy explains how we collect, use, share, and protect personal information when you visit https://onestarindustries.com/, place an order, create an account, or contact us.

Information We Collect

Depending on how you interact with us, we may collect:

Your name, phone number, email address, and billing and delivery addresses.
Account details, order history, and product preferences you provide.
Payment status, transaction references, and refund details.
Messages, enquiries, and photographs or videos submitted for order support.
Basic technical information, such as IP address, browser information, and website activity recorded for security and website operation.

Please provide only information needed to process your enquiry or order.

How We Use Your Information

We use your information to process payments, fulfil orders, arrange delivery, manage accounts, respond to enquiries, handle returns and refunds, prevent fraud, and maintain necessary business records.

We may contact you by phone, email, SMS, or WhatsApp about your order or support request. We do not currently send promotional messages.

Payment Processing

Online payments are processed through PhonePe and its payment partners. Payment credentials are handled through the payment provider’s systems under its privacy and security practices.

Please do not send us your card PIN, CVV, UPI PIN, passwords, or payment OTPs. We do not request these details for order support or refunds.

Sharing Information

We share information only where reasonably needed with payment providers, courier and transport partners, website hosting and technical service providers, and professional advisers.

We may also disclose information where required by law or necessary to address fraud or protect legal rights. We do not sell or rent customer personal information.

Cookies and Website Technology

Our website may use cookies or similar technology for essential functions such as accounts, shopping carts, checkout, and security.

We do not currently use Google Analytics, Meta Pixel, or advertising tracking tools. You can manage cookies through your browser, although disabling essential cookies may affect website functionality.

Retention & Security

We retain personal information only for as long as reasonably necessary for the purposes described here, including applicable accounting, tax, dispute-resolution, and legal requirements.

We use reasonable safeguards to protect information. However, no online system can guarantee complete security.

Your Choice and Request

You may contact us to request access to, correction of, or deletion of your personal information, or to raise a privacy concern. Requests will be handled in accordance with applicable law.

We may need to verify your identity. Certain records may need to be retained for legal or transaction-related purposes.

Chidren's Information

This website is intended for purchases by adults. If you believe a child has provided personal information without appropriate authorisation, please contact us.

Third-Party Services

External websites and services, including payment providers, operate under their own policies. Please review their policies before providing information.